2. STUDY THE SYSTEM
Before deciding on what changes your project will make, it is important to get a clear picture of how the system currently works.
The QI approach encourages us to really find out about how the system works currently, such as who is involved and what are all the steps in the process. In SusQI, this includes understanding how and where environmental, social and financial resources are being used, highlighting problems and opportunities for improvement.
Tools to Study the System
Click on each of the tools below to learn more about how they can be used to study the system in your QI project.